About this role
Support Analyst at Netrix Global. Location: Buenos Aires or Argentina. Role: providing support, documenting incidents, escalating issues Requirements: 2+ years working with ticketing systems, experience with remote/network monitoring tools, strong English communication, customer-service orientation, multitasking, teamwork, and ITIL familiarity. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Jira, Cherwell, Footprints, LogicMonitor, ConnectWise Command, N-Able, ITSM, AWS, Azure Commitment: Full Time Workplace: Remote Languages: English