About this role
Technical Accounts Manager – Middle at SOFTSWISS. Location: Poznań or Warsaw or Tbilisi or Belgrade. Role: coordinating communication, troubleshooting issues, monitoring systems Requirements: Mid-level technical account role requiring client-facing communication in English and Russian, strong analytical and problem-solving skills, experience in large-scale software environments, and familiarity with Datadog, ELK/Kibana, JIRA, GitLab CI/CD, HTML/CSS and React. Category: Customer Service Seniority: Mid Level Tools: Datadog, ELK, Kibana, JIRA, GitLab CI/CD, HTML, CSS, React, SCRUM Commitment: Full Time Workplace: Remote Languages: English, Russian