About this role
MH Bilingual Account Representative at FirstBank. Location: Knoxville, Tennessee, United States. Role: handling calls, resolving issues, documenting interactions Requirements: Bilingual (Spanish) customer service role handling high-volume inbound/outbound calls for collections and billing; requires HS diploma/GED, proficiency in Microsoft Office, strong communication, typing/data entry, math/analytical, and confidentiality. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Microsoft Word, Microsoft Outlook Commitment: Full Time Workplace: Onsite Languages: English, Spanish