About this role
Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Objective:
• Provide operations support to daily production so as to deliver securities services with productivity, high quality, risk consciousness and excellent client service. Principal Responsibilities:
• Execute securities transactions in settlement, corporate action, account opening and billing efficiently and accurately. • Handle day-to-day settlement (scripless and physical) on equities, fixed income and other types of instruments. • Process voluntary and involuntary corporate action • Process monthly fee billings and collections • Process dispatches of holding statements • Process custody account maintenance • Perform static data maintenance and information update. • Provide second level client services. Handle customer inquiries in an efficient manner • Comply with regulatory requirements (such as HKMA, MAS, SFC etc.) and Audit / Risk Management guidelines pertaining to the operations. • Report any suspicious / outstanding transaction or incident to Team Manager, Department Head and other relevant parties for necessary action per the Incident Management Policy • Participate in user acceptance test for system enhancements. Review business requirements and functional specifications. Prepare test cases and conduct testing • Participate in project initiatives and business development, e.g. customer implementation, business continuity management, review of operational procedures, policies and guidelines; specific and job-related training, etc. • Handle regular and ad hoc tasks as designed by Team Manager and Department Head • Validate client tax forms (e.g., W-8BEN, W-9), apply correct withholding rates based on treaties, and track changes in circumstances. • Calculate, withhold, and deposit US withholding taxes on US-source income (e.g., dividends, interest) in accordance with the QI agreement. • Prepare and file annual information returns, including Form 1042 (Annual Withholding Tax Return) and Form 1042-S (Foreign Person's US Source Income Subject to Withholding). • Reconcile withholding tax liabilities, deposits, and reporting data to ensure zero discrepancies in IRS transcripts. • Support the Responsible Officer (RO) in conducting periodic compliance reviews (audits) mandated by the IRS every three years. • Provide guidance to internal business lines (e.g., client onboarding, operations, trading desks) on US tax implications. Key Accountabilities:
• Accomplish the job objective and perform the principal responsibilities. • Achieve the agreed Key Performance Indicators (KPI) annually. Relevant Experience:
• 3–7 years in international taxation, specifically within banking, custody, or brokerage operations. • Strong expertise in Chapter 3 (Withholding of Tax on Nonresident Aliens and Foreign Entities), Chapter 4 (FATCA), and QI regimes. • Proficiency in managing large datasets, tax systems, and extracting data for IRS reporting portals like IRS FIRE. • The role is initially attached to one custody function (settlement, corporate action, billing or account opening). Good performers can rotate to other functions on a fast track for development into well rounded professionals in custody operations Functional / Technical Competencies:
• Knowledge of CCASS, SFC rules, SFO and HKICL • Accuracy and thoroughness in work • Problem-solving skills • Interpersonal and communication skills • Knowledge in MS office • Result- and customer-oriented • Positive attitude and self-motivated • Good team player, supportive and flexible to take up team tasks • Good command in English and Chinese (both spoken & written) Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified.
Location: Two Harbour Square Job: Operations Schedule: Regular Employee Status: Full time