About this role
Business Function Group Operations enables and empowers our Bank with an efficient, nimble, scalable standard infrastructure through a strategic focus on Productivity, Quality & Control, Operating Models, Technology and People. In Group Operations, we manage most of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities
• Provide timely and accurate Client deliverables in line with agreed service level standards. • Work as a team with maker & checker functionality to ensure timely and accurate input of activity and static data. • Provide support, guidance and knowledge for processing staff and ensure all staff are aware of any new procedures, new products, new services. • Actively involved in the conversion of new accounts, ensuring set up is timely, complete and accurate. • Act as backup in all processing functions particluarly the processing of corporate events and pricing of securities. • Assist in drafting Financial statements in RAP7 and IFRS standards • Troubleshooting of issues prior to querying with vendor and continue to provide support and follow up with vendor until issues are resolved. • Actively involved in BCP procedures/tests, preparation of documents relating to BCP/DR. • Actively involved in risk procedures/reporting requirements and bank standards. • Handle queries from clients and ensure that such queries are responded within the agreed service standards. • Assist section head on projects to reduce operational risk and improve work process. Requirements
• Degree holder with minimum 3 years working experience in banking operations role • General knowledge of Portfolio Accounting/Fund Accounting/Registrar Services • Knowledge of General Ledger reporting and Singapore GAP/RAP7 accounting standards • Able to work under pressure & work beyond normal working hours where necessary • Able to communicate effectively (verbal & written) with product owner, external customers, counterparties and internal BUs • Good team worker/leader, show initiative, support others in the team as necessary. • Knowledge of MS Office applications especially MS Word and MS Excel • Able to perform rotating shifts on weekdays Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location: DBS Asia Gateway Job: Operations Schedule: Regular Employee Status: Full time