About this role
Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities
• Provide operational support and ensure efficient execution of banking transactions and services at the branch level • Assist in the implementation and maintenance of branch operational processes and procedures • Collaborate with cross-functional teams to identify and resolve operational issues • Contribute to the continuous improvement of branch operations by identifying and implementing process enhancements • Ensure compliance with relevant policies, regulations, and internal controls • Provide customer service and support to branch clients as needed Requirements
• Relevant degree or diploma in a related field • Minimum 2-3 years of experience in a similar role within the banking or financial services industry • Expeirence in Banking operations in term of Branch Operations is a plus • Strong analytical and problem-solving skills • Excellent communication and interpersonal skills • Ability to work effectively in a team and collaborate with cross-functional stakeholders • Proficient in using relevant banking and office software applications Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified.
Location: Two Harbour Square Job: Operations Schedule: Regular Employee Status: Full time