About this role
Responsibilities
• Manage a team of 10-12 Telesales officers to achieve individual as well as team sales targets on unsecured loans in line with business objectives. • Work with Acquisition Lead to achieve individual as well as team sales targets. • Lead and coach the team of Telesales officers to hit and exceed daily, weekly, and monthly sales goals. • Develop and implement effective sales strategies and tactics to drive team performance. • Monitor team performance, identify areas for improvement, and provide ongoing feedback and training to ensure continuous development. • Collaborate with cross-functional teams to ensure seamless customer experience and support the overall business objectives. • Analyze sales data, identify trends, and provide insights to inform decision-making and drive business growth. • Foster a positive and motivating work environment that encourages teamwork, innovation, and a customer-centric approach. Requirements • Experienced in a sales management or team leadership role, preferably in the financial services industry. • Proven track record of achieving and exceeding sales targets, with a strong understanding of the unsecured loans market. • Excellent communication, interpersonal, and coaching skills to effectively lead and motivate a team. • Proficient in data analysis and reporting, with the ability to interpret and leverage data to drive business decisions. • Strong problem-solving and decision-making skills, with the ability to think strategically and adapt to changing market conditions. • Demonstrated ability to collaborate with cross-functional teams and stakeholders to deliver a seamless customer experience. • Proficient in the use of relevant sales and customer relationship management (CRM) tools and technologies.
Location: DBS Asia Central Job: Product Management Schedule: Regular Employee Status: Full time