About this role
Key Accountabilities
• Perform checker review and approval of BAU transactions relating to Cash and Global Financial Markets (GFM) Operations, ensuring accuracy, completeness, and compliance with required controls. • Ensure payment and settlement transactions are completed accurately, within agreed service level agreements, and in accordance with approved procedures. • Monitor operational risks, exceptions, and control requirements in line with Group processes, policies, and local regulatory obligations. • Escalate issues, exceptions, and potential control gaps in a timely manner, and follow through to ensure appropriate resolution. • Provide guidance, coaching, and mentoring to team members to support operational capability and consistent adherence to procedures. • Support UAT, LV testing, projects, and Head Office initiatives impacting Cash and GFM Operations when required. • Prepare monthly reports and metrics to monitor transaction performance, operational quality, and control outcomes. • Adhere to risk and compliance protocols, including Group requirements, country regulations, and internal control standards.
Job Duties & responsibilities
• Review, verify, and approve Cash and GFM transactions to ensure they are properly authorised, accurately processed, and supported by required documentation. • Ensure checklists, maker-checker controls, and departmental control requirements are completed accurately and on a timely basis. • Review IFTI transactions and ensure reportable transactions are identified and submitted within required timelines. • Complete key daily and monthly reconciliations, investigate exceptions, and ensure timely remediation of outstanding items or backlogs. • Execute operational procedures and controls required by the Bank to comply with applicable laws, regulations, policies, and internal standards. • Escalate exceptions, incidents, or potential issues to senior Operations staff and follow through to ensure appropriate actions are taken. • Provide operational support to GFM dealers, IBG Relationship Managers, and other internal stakeholders as required. • Train and mentor new and existing team members on processes, controls, and operational standards. • Assist with testing, projects, system enhancements, and Head Office initiatives that impact Cash and GFM Operations. • Support business-as-usual activities and undertake any other responsibilities assigned by Management from time to time.
Experience
• Minimum 3–5 years’ experience in banking operations, preferably within payments, settlements, or treasury operations. • Prior experience performing checker, authorisation, approval, or control review responsibilities in an operations environment. • Experience supporting or mentoring team members, including new joiners, process users, or junior operations staff. • Good working knowledge of payment message formats, including MT and MX messages, and relevant Cash and GFM products such as money market products, bonds, fixed income, repos, and AEMO-related transactions. • Strong knowledge of SWIFT, RITS, Austraclear, Murex, and related operational platforms. • Sound understanding of operational risk, maker-checker controls, reconciliations, escalation protocols, and control checklist requirements. • Knowledge of AML/CTF, sanctions monitoring, and IFTI reporting obligations. • Strong attention to detail, problem-solving capability, and ability to manage competing priorities in a controlled environment. • Strong verbal and written communication skills, with confidence engaging internal stakeholders and supporting project or testing activities.
Location: DBS Sydney Job: Operations Schedule: Regular Employee Status: Full time