About this role
Facility: Dayton Children's - Main CampusDepartment: Patient Access - Main CampusSchedule: Full timeHours: 40Job Details: Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.Department Specific Job Details: Shift
• Monday- Friday • Varied hours between 8am-4:30pm/9:30am-6pm • Every 10th Saturday rotation • Will work at Main campus, Child Health Pavilion and the Hope Center. • Holiday rotation
Education
• High school diploma or GED required
Experience
• Customer service (front desk/patient facing) • Healthcare (preferred)