About this role
Senior Production Service Analyst at Reward. Location: Dubai, Dubai, United Arab Emirates. Role: managing incidents, troubleshooting issues, monitoring systems Requirements: 5+ years in production/application support with incident management, AWS and .NET experience, familiarity with PostgreSQL/MySQL/DynamoDB/SQL Server, monitoring tools (Datadog, CloudWatch, Splunk, Jira, ServiceNow), strong troubleshooting and stakeholder skills. Category: Information Technology Seniority: Senior Level Tools: .NET, AWS, PostgreSQL, MySQL, DynamoDB, SQL Server, Datadog, CloudWatch, Jira, ServiceNow, Splunk, REST APIs, microservices Certifications: itil foundation Commitment: Full Time Workplace: Hybrid Languages: English