About this role
Job Description:
The Travel & Corporate Card Analyst will be responsible for the day-to-day administration, support, and optimization of the organization's SAP Concur Travel and Expense management system. This role ensures the efficient processing of T&E data, maintains compliance with company policies, and provides user support to employees across the organization. Key Responsibilities:
• System Administration & Support: • Provide daily operational support for SAP Concur modules (e.g., Request, Expense, Travel, and Invoice). • Resolve system errors and troubleshoot technical issues within Concur. • Manage helpdesk tickets related to SAP Concur in a timely and efficient manner. • Collaborate with internal IT teams and external vendors to resolve technical issues and ensure system integrations (e.g., with ERP systems, corporate card platforms).
• User Support & Training: • Lead training sessions and provide ongoing support to employees on using the Concur system for expense submission, travel booking, and policy adherence. • Develop and maintain user guides, FAQs, and other support materials for the Concur platform. • Answer employee inquiries and assist with account maintenance, expense reconciliation, and system-related issues.
• Compliance & Auditing: • Ensure compliance with company T&E policies through regular audits and reviews of expense reports. • Monitor and maintain daily system operations to ensure compliance and accuracy. • Collaborate with Internal Audit and Compliance teams to enforce policies via system rules.
• Data Analysis & Reporting: • Generate and analyze reports on corporate card usage, expense trends, and compliance for leadership insights. • Utilize data to identify areas for process improvement and optimization within T&E operations.
• Process Improvement: • Continuously improve processes to enable the business to scale and maintain a strong internal control environment. • Identify, propose, and implement process improvements related to T&E management.
Qualifications:
• Education: A high school diploma or GED is required.
• Experience: • Minimum of 3-5 years of experience in T&E expense experience, audits, or accounting. • Proven experience working with SAP Concur systems, including Expense Management, Travel Management, and Invoice Management modules. • Experience resolving helpdesk tickets and providing end-user support.
• Skills: • Strong analytical and problem-solving skills, with the ability to review data, identify trends, and conduct audits. • Excellent written and verbal communication skills to effectively interact with employees, stakeholders, and external vendors. • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). • Knowledge of financial controls, audit processes, and corporate policies related to expense management. • Ability to work independently and as part of a team, with excellent organizational and time management skills.
WHAT’S IN IT FOR ME?: Dave & Buster’s is an imaginative and dynamic company dedicated to creating innovative entertainment experiences that bring joy, laughter, and excitement to people of all ages. Our mission is to foster a culture of fun and creativity, and we take pride in our commitment to delivering memorable and unique entertainment solutions.
• Exclusive discounts on food and games at D&B & Main Event. • Paid Time Off (PTO) that increases with tenure. • 10 Company Holidays (Including your Birthday) & 2 Floating Holidays per year. • Medical, dental, vision and voluntary benefits • Part Time/Full Time benefits available • Sub Benefits: • SurgeryPlus, and Telehealth benefits • 401k with company match following 6 months of employment. • Buster’s Legacy Fund (Support Team Members during difficult Times) • Employee Assistance Program (EAP) Offerings. • Work out facility on-site. • Employee Power Card | Free Video Games.
We work hard, play hard and have FUN!
Salary Range: 50940- 67920
We are an equal opportunity employer and participate in E-Verify in states where required.