About this role
Director of Guest Services at Evermore Orlando Resort. Location: Orlando, Florida, United States. Role: leading team, managing budgets, monitoring feedback Requirements: College degree in hospitality management or equivalent experience; 5+ years in luxury resort/hotel guest services and 3+ years management; strong financial, communication, and organizational skills; proficiency with PMS, Revinate, Google Sheet/Docs, Claude/Gemini; valid driver’s license. Category: Customer Service Seniority: Senior Level Tools: Google Sheet, Google Docs, PMS systems, Revinate, Claude, Gemini Commitment: Full Time Workplace: Onsite Languages: English