About this role
(Associate) Customer Success Manager at Trustpilot. Location: Amsterdam, North Holland, Netherlands. Role: leading onboarding, driving adoption, managing renewals Requirements: Fluent Dutch and proficient English; prior customer success/account management experience in SaaS; proven ability to drive adoption, NPS, and retention; technical confidence with CRM and data; ability to manage a mid-market portfolio. Category: Customer Service Seniority: Mid Level Tools: CRM, Trustpilot Academy, Blinkist, Headspace, NPS Commitment: Full Time Workplace: Onsite Languages: Dutch, English