About this role
Compensation Type: Hourly Compensation: $17.50 FWS Micro Internships are short-term, project-based work assignment completed by a Federal Work Study student with defined deliverables and learning outcomes. These projects are 10 - 40 hours total and are not on-going, operational roles. Selected students will deliver specific outcomes, build professional skills, and support departmental needs in a short-term capacity.
The Workday Change Management and Training Teams are looking for student support in reviewing various materials and making recommendations based on the student perspective.
Complete a short-term campus summer project and earn $17.50 / hour!
• Build professional skills
• Support a CState department
• Earn up to $700
• No commitment to continue after project completion
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements. Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty. Materials Review and Feedback
Project Summary Serve as the student voice by reviewing and providing feedback on various communications/user guides for clarity, relevance, and authenticity, with a focus on the new student information system.
Key Responsibilities
• Review and provide feedback on student-facing communications (emails, web content, user guides, FAQs) to ensure clarity, accuracy, and student-centered language
• Serve as a representative student voice, ensuring communications reflect authentic student perspectives and needs
• Evaluate communications/user guides for the new student information system (SIS), identifying areas of confusion or improvement
• Collaborate with project teams, functional leads, and communication/training specialists to refine messaging
• Test and validate communication/user guide effectiveness through usability reviews and peer feedback
• Identify gaps in communication/user guide content and recommend enhancements or additional materials
Deliverables
• Annotated communication drafts with actionable feedback and suggested revisions
• Usability and clarity review reports for SIS-related communications
• Student perspective summaries highlighting key concerns, trends, and opportunities
• Updated or improved communication templates (email, guides, website content)
• FAQ updates and knowledge base contributions reflecting real student questions
• Periodic feedback summaries to project teams and stakeholders
Estimated Hours 30 - 40 hours
Preferred Skills
• Attention to detail
• Critical thinking
• Organizational skills
• Problem-solving
• Teamwork & collaboration
• Verbal communication
• Written communication
Related Pathways/Majors
• Arts, Humanities, and Social Sciences
• Business and Hospitality Services
• Computer Science, Information Technology and Design
• Education, Human Services and Public Safety
Learning Outcomes
• Develop professional communication editing and content review skills
• Gain experience translating system/process information into student-friendly messaging and guides
• Build understanding of change management and communication strategies in large-scale system implementations
• Enhance collaboration skills by working with cross-functional teams
• Gain exposure to student systems (e.g., Workday Student) and institutional operations
• Improve user-centered design thinking and audience targeting strategies
Minimum/General Qualifications: This position requires applicants to:
• Have an Accepted Federal Work Study award as part of their 2025-26 Financial Aid award with Columbus State. View your Financial Aid in CougarWeb Self-Service.
• Be enrolled in SIX or more credit hours in a degree or certificate program.
• Meet Satisfactory Academic Progress (SAP) requirements.
• Have a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109.
• Have reliable transportation or other means of getting to work regularly.
Visit www.cscc.edu/services/careers/work-study for a full explanation of eligibility requirements. Not awarded Federal Work Study? Visit Nestor Hall 108. Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment.
Schedule: TBD by the needs of department and student schedule between office hours of Monday - Friday 8 am to 5 pm. Maximum 20 hours per week. Project timeframe is 10-40 hours.
Full Time/Part Time:
Part time
Union (If Applicable):
Scheduled Hours:
40
Additional Information
In order to ensure your application is complete, you must complete the following:
• Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.