About this role
Job Title: Specialist, Sales Support Job Description The Sales Support Executive plays a critical role in enabling sales teams to operate efficiently by providing high-quality account research, profiling, and data validation. This role focuses on ensuring accurate, enriched, and actionable customer data to support pipeline development, lead generation, and sales conversion. • Conduct in-depth research on target accounts across industries (e.g., company background, size, revenue, structure, decision-makers).
• Build and maintain detailed account profiles to support sales outreach. Segment and categorize accounts based on defined criteria (industry, size, potential value, etc.).
• Identify key stakeholders, buying signals, and potential opportunities within assigned accounts.
• Validate and update data in CRM systems.
• Ensure accuracy of contact details (emails, phone numbers, job titles).
• Perform regular data cleansing to remove duplicates and outdated records. Maintain high data quality standards to improve sales efficiency and reporting accuracy.
• Assist in converting data for system upload involves transforming raw information into structured format.
• Maintain and manage CRM/database systems with up-to-date and structured information.
• Ensure proper tagging and documentation in CRM.
• Generate reports on data quality, account coverage, and profiling progress.
• Recommend improvements to data processes, tools, and research methodologies.
• Support automation initiatives to improve efficiency in data handling.
• Manage pre-qualification of leads / partner campaign when assigned. This includes calling leads, gather interest and fix a meeting for Inside Sales Account Managers to follow up.
• Perform any other duties and responsibilities as assigned by the manager from time to time.
Location: MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara Language Requirements:
Time Type: Full time2026-05-30