About this role
Process Analyst (ServiceNow) at Centric Consulting. Location: Chicago, Illinois, United States. Role: evaluating processes, designing workflows, facilitating workshops Requirements: 3+ years in business process analysis with 2+ years hands-on ServiceNow experience, proficiency with process mapping tools, familiarity with ITIL, strong communication and documentation skills. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, Visio, Lucidchart, Miro, ITIL v3, ITIL v4 Certifications: itil Commitment: Contract, Temporary Workplace: Hybrid Languages: English