About this role
Head of Customer Operations at Bondora. Location: Tallinn or Tartu. Role: owning operations, driving automation, ensuring compliance Requirements: Leadership of multi-market customer operations; experience with CRM/ticketing, process automation, AML/KYC, and data-driven performance. Category: Business Operations Seniority: Senior Level Tools: CRM, Ticketing systems, Workflow automation, Self-service design, AI-assisted operations Commitment: Full Time, Part Time, Contract, Internship, Temporary, Seasonal, Volunteer Workplace: Hybrid Languages: English