About this role
RSP Operations Director at Identity Digital. Location: Toronto or Canada. Role: resolving issues, managing accounts, analyzing data Requirements: 10+ years in senior technical account management or equivalent; mentorship experience; bachelor's in engineering/technology preferred; experience with JIRA, Salesforce, SQL; strong communication, presentation, and data analysis skills; ability to travel and work across time zones. Category: Customer Service Seniority: Senior Level Tools: JIRA, Salesforce, SQL Commitment: Full Time Workplace: Hybrid Languages: English