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Lead Support Analyst, Trading Application, Information Technology @ Citicclsa

PuneOnsiteFull-timePosted 33 days ago

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About this role

Key Areas of Responsibilities

• Ensure excellent 24x7 Operation of CLSA’s core mission-critical Trading application stack. • Act as the SME for all OMS/EMS (primary) and CLSA reference data / reporting (Secondary) • Work on Trading Operations for Asia’s Leading Brokerage’s Global Front Office Systems • Interact with Dealers/Traders/Business Heads across the globe as required • Global role covering Execution Services • Partner closely with Application Development and Support teams to rollout new services seamless and efficiently. • Act as a mentor to train junior staff and Ensure that the estate is instrumented and monitored effectively • Establish and maintain an effective framework that provides a comprehensive management controls to protect the Confidentiality, Integrity and Availability of CLSA’s information assets. • Participate in on-call support rotation • Schedule and document regular changes according to company's change management rules & guidelines • Ensure that production environment is kept stable and efficient • Adherence to CLSA documented governance guidelines • Provide at all times an excellent, fast and responsive service to other teams

Requirements

• Bachelor’s / Master’s in IT/Computer science degree is ok • At-least 6-7 years of relevant experience in Front office Trading application support / Implementation and related Server Infrastructure with total years of experience of 10-12 years. • Experience working in Equities Brokerage Front Office systems support, preferably bulge bracket investment bank. • Development and Production support experience with good problem solving and trouble shooting skills. • Must have exposure to working directly with end customers/business, vendors, other project stakeholders as needed. • Prefer candidates with regional experience • Good communication skills • Open to candidates from all locations – preference is right fit to the role • Good technical knowledge in SQL and Unix • Strong Stakeholder management for application related stakeholders • ITIL process adherence (change, release, incident, problem management) • Java and Perl skills is added advantage • Knowledge of SQL Tuning and debugging • Knowledge of Gigaspaces and Tibco.

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