About this role
Key Areas of Responsibilities Reception & Customer Service
• Answer calls professionally • Greet and direct visitors • Serve refreshments • Maintain visitor record Meeting & Function Coordination
• Manage bookings, arrange seating, equipment, special arrangements and operate meeting room facilities in conjunction with IT Office & Facility Maintenance
• Keep reception and meeting areas clean and tidy • monitor cleaning services • Support the admin team with administrative tasks as needed, including generating reports and consolidating data for ad hoc requests.
Requirements
• Diploma or above qualification • At least 2 years of relevant experience • Strong customer service mindset with a professional telephone manner • Good command of both written and spoken English and Chinese (Putonghua preferred) • Proactive, enthusiastic, and a strong team player • Excellent interpersonal and communication skills • Well-organized, disciplined and details-oriented • Passionate, energetic, confident and courteous • Strong organizational abilities, including multitasking and effective time management (essential) • Able to perform well under pressure
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