About this role
Key Areas of Responsibilities BP Client Coverage
• Provide generalist support to assigned client groups , and any other generalist as required • Co-ordination of HR services, projects and activities within client groups as required • Establish, develop and maintain positive and highly functioning client relationships • Answer general policy & procedure enquiries Recruitment, Joiner and Transfer process (for own client groups and supporting the reporting manager)
• End to end management and execution of the recruitment, joiner, and transfer process, including but not limited to: • Providing support to hiring managers in determining the appropriate recruitment strategy • Coordinating with Talent Acquisition team on job posting or direct sourcing • Engaging recruiters and ensuring terms of business are agreed • Advising managers on the approval process and assisting to secure all appropriate approvals • Scheduling and coordinating interviews on behalf of managers, and conducting HR interviews • Preparation of offer letters and all other documentation • Ensuring appropriate pre-employment checks are completed, thoroughly reviewed, issues resolved and signed off in a timely manner • Ensuring work visas are secured as required • Management of the relocation process, ensuring relocations are executed efficiently and effectively in accordance with company policy • Liaison with Compliance and other departments as required for the onboarding of new and transferred staff • Ensuring joiner documentation and audit trails relating to new joiners are complete • Delivering new joiner inductions
Leaver Process
• Provide advice to line managers on termination processes and leaver administration • Co-ordination of termination process (with support of the reporting manager as required) • Conduct exit interviews, and ensuring exit statistics are captured Correspondence and Documentation
• Ensure that the appropriate correspondence is in place to confirm key employment milestones such as probation confirmation, salary confirmation, promotion letters, contract extensions etc. • Maintenance of org charts, role overviews and Job descriptions • Complete all other administrative tasks supporting the HR BP function Performance and Talent Management
• Administer and drive the performance appraisal process for assigned client groups • Provide advice and guidance to staff and managers throughout the appraisal process • Monitor appraisal completion in own client groups and follow up as required • With assistance from the reporting manager, work with business managers to effectively manage and grow talent – including competency development, career planning etc Employee Relations
• Provide general advice to business managers on policies, grievance and discipline management, terminations and leaver administration • Escalate any ER issues in own client groups to the reporting manager and assist in managing these in accordance with Company policy Projects and Initiatives
• Assist as required with global HR initiatives and processes, including but not limited to performance appraisal, market survey, salary review, bonus allocation, campus recruitment, internship program, etc. • Ad-hoc involvement in local or global initiatives - examples include entity changes, acquisitions and/or integrations, corporate structures, new revenue lines etc. • Assist HR BP team with generalist projects based on business needs Requirements
• At least 2 years of relevant experience in a generalist or shared services HR function • Bachelor’s degree in Human Resource Management or related disciplines; Master’s degree is preferred • Strong analytical skills and high attention to detail • Intermediate to advanced computer skills especially in Excel • Enthusiastic, proactive good team player, willing to roll up the sleeves to get the job done • Must be a proactive self-starter with the ability to meet deadlines • Strong communication skills and ability to work effectively while multitasking • Workday system skill is an advantage • Excellent command of English, Cantonese and Mandarin, both in written and verbal
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