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Associate Director, Operations, Wealth Management, Operations @ Citicclsa

Hong KongOnsiteFull-time
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About this role

Key Areas of Responsibilities

• Assist the Director in managing key operational functions such as static data administration, post-trade processing, settlement, cash management, and nominee services. • Review and refine operational policies and procedures to enhance efficiency and effectiveness. • Provide expert support to Front Office and Business Teams on operational inquiries and issues. • Collaborate with internal departments and external partners to resolve operational problems promptly. • Ensure all operational activities comply with regulatory standards and internal policies. • Drive process automation initiatives to streamline workflows and increase productivity. • Participate in the development and implementation of new products and business processes, ensuring proper controls and sufficient resources are in place prior to launch. • Support system enhancements by participating in user acceptance testing and deployment phases. • Assist in managing team performance and fostering a professional, high-performing work environment. • Prepare management reports and conduct ad-hoc analyses as needed.

Requirements

• Bachelor’s degree in Finance, Business Administration, or a related field. • At least 7 years of relevant experience in securities brokerage and wealth management industries. • Strong knowledge of securities processing systems such as CCASS, DCASS, Euclid, CMU, and CTM. • Excellent leadership, communication, and interpersonal skills. • Proven project management skills and advanced IT knowledge are preferred. • Proficiency in English and Chinese (including Putonghua), both written and spoken.

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