About this role
L1 Desktop Support Engineer TR at Excis. Location: Ataşehir, Istanbul, Turkey. Role: delivering support, troubleshooting hardware, maintaining tickets Requirements: Bachelor's degree or equivalent, CompTIA A+ or MCP, minimum 18 months IT support experience; proficiency with Windows 7–10, Microsoft Active Directory/GPOs, Office 365, PC hardware, antivirus, and helpdesk systems. Category: Information Technology Seniority: Entry Level Tools: Windows XP, Windows 7, Windows 8.1, Windows 10, Microsoft Office 2010, Microsoft Office 365, Cisco Jabber, Mac OS, Microsoft Active Directory, Group Policy Objects (GPOs), Enterprise antivirus solutions, Helpdesk ticketing systems, iOS, Android, Enterprise encryption solutions Certifications: comptia a+, mcp Commitment: Full Time Workplace: Onsite Languages: English