About this role
Senior Technical Support Analyst at Calyx. Location: Nottingham, England, United Kingdom. Role: resolving incidents, managing requests, supporting applications Requirements: Expert technical support experience in regulated life-sciences environments, ITIL knowledge (ITIL V3 cert preferred), SQL and UML familiarity, strong communication, coaching ability, and a technical bachelor's degree or equivalent experience. Category: Information Technology Seniority: Senior Level Tools: SQL, UML, Agile, Scrum, RTSM, IRT, ITIL V3 Certifications: itil v3 Commitment: Full Time Workplace: Onsite Languages: English