About this role
Technical Chat Support at Web. Location: India. Role: troubleshooting issues, handling escalations, testing products Requirements: Bachelor's preferred in engineering/CS, technical troubleshooting of domains, hosting, DNS, cPanel/Plesk, WordPress, and mail clients; strong customer service, written/verbal communication, and problem-solving; willingness to work rotational 24x7 shifts. Category: Customer Service Seniority: Entry Level Tools: cPanel, Plesk, WordPress, Linux, Windows, IMAP, POP, SMTP, DNS, CMS Commitment: Full Time Workplace: Hybrid Languages: English