About this role
IT Service Desk Manager at Flsmidth. Location: Chennai, Tamil Nadu, India. Role: mentoring team, overseeing operations, resolving issues Requirements: Bachelor's degree in IT or related, 5+ years in IT service desk operations with 2+ years managing teams, ITIL knowledge (certification preferred), experience with ServiceNow and Jira Service Management, troubleshooting skills, and English fluency. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Jira Service Management Certifications: itil Commitment: Full Time Workplace: Onsite Languages: English