About this role
Team Lead (Mall of Asia Complex, PH, 1300) at TSA Group. Location: Pasay, Metro Manila, Philippines. Role: leading team, coaching staff, analyzing metrics Requirements: Minimum 2 years team leadership/supervisor experience and 2 years supporting insurance-related BPO/contact centre accounts; experience coaching, managing performance, analysing metrics, stakeholder management and problem-solving. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English