About this role
Senior Manager, BPO Operations – Fan Support (North America) at Livenation. Location: Texas or Arizona or Florida or Georgia or North Carolina. Role: managing vendors, monitoring performance, driving improvement Requirements: 5+ years contact center leadership with BPO/vendor management, strong analytical and stakeholder skills, experience driving operational improvement, proficiency with Microsoft Office and CRM tools, excellent communication. Category: Project and Program Management Seniority: Senior Level Tools: Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, CRM Commitment: Full Time Workplace: Remote Languages: English