About this role
Customer Success Manager, Timatic at IATA. Location: Hoofddorp, North Holland, Netherlands. Role: engaging customers, providing support, analyzing processes Requirements: Bachelor's (preferred) in CS/engineering or related; experience in travel industry or customer success; strong communication, technical skills with REST APIs, knowledge of airline check-in and passenger journey, and familiarity with project management and change management. Category: Customer Service Seniority: Mid Level Tools: Timatic, REST APIs Commitment: Full Time Workplace: Hybrid Languages: English