About this role
Customer Service Representative at Probegroup. Location: Quezon City, Metro Manila, Philippines. Role: interacting customers, documenting inquiries, resolving queries Requirements: Handle voice and livechat inquiries, provide account and billing support, troubleshoot basic issues, document customer interactions, escalate unresolved grievances, and promote self-service and additional products. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English