About this role
Quality Analyst at Probegroup. Location: Pampanga, Philippines. Role: rating conversations, providing feedback, conducting analysis Requirements: 6+ months support experience (phone, email, chat), strong verbal/written communication, critical thinking, root cause analysis, ability to provide feedback, and proficiency with Excel/PowerPoint/Word or Google Workspace. Category: Quality Assurance Seniority: Entry Level Tools: Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Google Workspace Commitment: Full Time Workplace: Onsite Languages: English