About this role
Job Purpose:
The primary purpose of this position is to lead specific outbound operational processes such as Office Requests. The role is responsible for driving these processes in a timely manner and within set deadlines, accurately applying the requestors’ requirements, and reviewing documentation in accordance with Regional/Local guidelines to ensure the execution of outbound shipments. Additionally, this position ensures smooth delivery to POS and serves as the main point of contact for all shipping-related matters.
Key Responsibilities:
Conduct daily outbound - Receive Office Requests orders from various departments via order tool and email. - Classify orders according to purpose and establish work plans accordingly. - Ship out the goods following requested schedule. - Summarize and update order details and quantities.
Managing inventory adjustments and write-offs - Ensure compliance with inventory adjustment and write-off procedures. - Checking and ensuring all required approvals have been obtained prior to system input. - Timely recording and processing for accurate financial reporting and effective inventory management. - Conduct monthly verification to ensure that inventory adjustments in the system are accurate and complete.
Manage all delivery processes from DC to POS - Control the daily pick-up schedule and the number of vehicles according to the daily shipping volume to ensure prompt delivery service. - Verify the daily outbound shipping volume and hand over the accurate quantity to the delivery company. - Send shipment data to delivery company. - Create shipment detail list and notice to POS. - Follow up delivery issues in inquiries. - Validation of monthly costs with the delivery vendors.
Proceed Staff Purchase & Wedding Free Product order following the schedule - Review the item availability with MKTG team and upload master data to website. - Order creation and carry out orders for operation. - Monthly closing and sending data to related departments.
Proceed with FBP Free Product as quarterly - Review the item availability with MKTG team and upload master data to website. - Order creation and carry out orders for operation. - Data closing and sending data to related department. - Conduct a review of employee-specific limits at the end of the final quarter.
Others - Lead monthly meetings with the delivery company to review service levels in advance and discuss areas for improvement. - Support weekly cycle counts and annual full counts execution and maintain close partnership with outsourced workers. - Prepare the monthly operations KPI report and analyze performance. - Check inventory discrepancies between WMS and AGV systems. - Review and plan budget execution for delivery costs.