About this role
Customer Success Specialist at Franklin Electric. Location: Fort Wayne, Indiana, United States. Role: providing support, managing accounts, identifying opportunities Requirements: 3+ years relevant customer service/success experience; strong communication, problem-solving, and account management skills; bachelor’s degree preferred; proficiency with Microsoft Office and CRM/ERP systems. Category: Customer Service Seniority: Mid Level Tools: Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, JDE, Microsoft Dynamics Commitment: Full Time Workplace: Onsite Languages: English