About this role
Product Support Analyst (Messaging) at Bandwidth. Location: Raleigh, North Carolina, United States. Role: troubleshooting connections, monitoring deliverability, provisioning nnids Requirements: Bachelor's degree, 2+ years in software/telecom support; knowledge of SMS/MMS technologies, SMPP/MM4/API; strong analytical, communication, and customer support skills. Category: Customer Service Seniority: Entry Level Tools: SMPP, MM4, API, NetNumber ID (NNID) Commitment: Full Time Workplace: Onsite Languages: English