About this role
Support AI Analyst at Alpaca. Location: United States or Canada or Japan or Hungary or Nigeria or Brazil or United Kingdom or North America or South America. Role: managing AI, monitoring performance, automating workflows Requirements: 1–2 years in support/support operations within brokerage or financial services; experience with AI tools/chatbots and prompt engineering; data interpretation, analytical skills, stakeholder communication; familiarity with APIs and automation. Category: Customer Service Seniority: Entry Level Tools: Zendesk Commitment: Full Time Workplace: Remote Languages: English