About this role
Service Desk Analyst - Transitions at Centorrino Technologies. Location: Australia or Australia. Role: resolving issues, triaging tickets, managing accounts Requirements: Provide first-level IT support, triage and resolve end-user incidents, manage accounts and devices, maintain documentation, and demonstrate strong customer service and problem-solving skills. Category: Information Technology Seniority: Mid Level Tools: ConnectWise, PowerShell, Microsoft SharePoint, Microsoft OneDrive, GPOs Certifications: wwcc, police check, microsoft, itil Commitment: Full Time Workplace: Remote Languages: English