About this role
IT Tech Support Analyst, Epic at Community Care Cooperative (C3). Location: Boston or Massachusetts. Role: supporting Epic, troubleshooting issues, creating guides Requirements: Experience with Epic implementations, hardware and network troubleshooting, PowerShell, Active Directory, Okta, SharePoint, Kuiper MDM, OnBase, and Biscom; minimum 2 years technical support experience; bachelor's in CS/IT preferred. Category: Information Technology Seniority: Entry Level Tools: Epic, Kuiper MDM, PowerShell, Command Line, Okta, Active Directory, Microsoft SharePoint, Microsoft Outlook, Microsoft Azure, Entra, Biscom, OnBase, Windows, Microsoft Office, Microsoft Power Platform, Microsoft Lists, Microsoft Forms, Microsoft Power Automate, Microsoft Power Apps, TCP/IP, DNS, DHCP, VPN Commitment: Full Time Workplace: Hybrid Languages: English