About this role
Senior Team Leader at transcosmos (TCIS). Location: Debrecen or Hungary. Role: leading team, resolving issues, monitoring performance Requirements: 2+ years in customer service/technical support, 2+ years team leadership, strong English, Microsoft Office and ticketing/SaaS experience, problem-solving and people-management skills, flexibility for rotating shifts. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, ticketing/SaaS tools Commitment: Full Time Workplace: Remote Languages: English