About this role
Customer Solutions Specialist at Impact.com. Location: Kuala Lumpur or Malaysia. Role: providing support, managing cases, troubleshooting issues Requirements: Bachelor's degree, fluent English, strong communication, proficiency with Microsoft Word/Excel/PowerPoint, familiarity with APIs/FTP/HTML/CSS preferred, and 4+ years experience in customer technical support, SaaS, or digital marketing preferred. Category: Customer Service Seniority: Mid Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Zoom, APIs, FTP, HTML, CSS Commitment: Full Time Workplace: Remote Languages: English