About this role
Duties and Responsibilities:
• • Technical selling by providing effective solution for formulation development to create impactful projects to the business. • Working closely with customer by troubleshooting and resolving any issues arise during formulation development or manufacturing. • Supporting technical inquiries by providing solution to accelerate the business developments. • Work as team player to provide technical solutions to key customers within the country. • Work with value added service team to bring solutions to support business development. • Conduct regular business reviews with key customer to assess their needs, address concerns and provide solutions that meet their objectives • Collaborate with cross-functional teams, such as industry market management, value added service team, customer service to ensure seamless delivery of products/services to achieve excellent customer experience. • Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation. • Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities. • Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders. • Manage contract negotiations, contract renewals, and pricing for his/her account. • Collaborate with suppliers to provide feedback and insights from customers, contributing to the development of new products/services. • Plans out customer visit independently. Monitors, updates, and submits report of competitors and keeps records in CRM of existing and prospective customers. • Support the team with other responsibilities as required.
Job Requirement/Specification:
Education: Bachelor’s Degree in Cosmetic Science, Chemistry, or any related Science field
Experience: Minimum 3 years of technical/sales experience in Personal Care/Beauty/Household Care ingredients industry
Others:
• • Good business acumen and communication skills to build long-standing and successful relationships with customers. • Strategic thinking and problem-solving abilities to identify customer challenges, propose innovative solutions, and drive business growth. • Strong negotiation and influencing skills to navigate complex customer relationships and achieve mutually beneficial outcomes. • Adapt & develop solutions as per customer needs with clear & decisive communication. • Analytical mindset with the ability to interpret data, extract insights, and make data driven decisions. • Exceptional organizational and time management skills to effectively prioritize tasks, manage multiple projects and meet deadlines. • Good understanding with salesfore CRM software and other relevant tools • Ability to travel to visit customer as needed. • Strong Collaboration, negotiation, persuasion skills • Certification or training in sales, account management or customer relationship management is a plus. • High competency working with Microsoft office. • Work independently with minimum supervision • Self-motivated and disciplined approach is essential. • Proficiency in English is essential, fluent in any SEA language is an added advantage.
Brenntag TA Team