About this role
Customer Program Management Specialist
Company: Boeing Singapore Training and Flight Services Pte. Ltd.
Boeing Training and Flight Services is seeking for a Customer Program Management Specialist to be based in Singapore at our training campus, located at Changi North.
Position Responsibilities:
• Project Management – Responsible for managing, recording, and communicating project scope to internal stakeholders.
• Project Implementation – Successfully implements projects to ensure projects are supporting the team as designed. Trains the team to adequately support the implemented project.
• Campus Support – Works directly with internal customers to address concerns while at training campuses and acts as a liaison to connect the right stakeholders required to find acceptable solutions for Boeing. Builds and maintains positive internal customer relationships.
• Problem Solving - Troubleshoots and solves various customer and account issues as they arise by leveraging knowledge of customers, contracts, and internal contacts.
• Works cross functionally to ensure all stakeholders are prepared to execute customer training.
Basic Qualifications (Required Skills/Experience):
• 1+ years of experience in cross-functional leadership, collaborative problem-solving, and relationship building
• Strong written and verbal communication skills
• Excellent organizational skills with attention to detail
• Ability to build, maintain, and expand professional networks to support customer needs and ensure open communication.
• Ability to manage large volumes of data.
• Proficient in Microsoft Office Suite, especially Excel, PowerPoint, and Word.
Preferred Qualifications (Desired Skills/Experience):
• Knowledge of the airline / aerospace industry is preferred.
Other job-related information:
• Benefits and pay are determined in line with local labor market practices are not on Boeing US-based payroll. This is not an expat assignment.
Language Requirements:
Not Applicable
Education: Not Applicable
Relocation: Relocation assistance is not a negotiable benefit for this position.
Security Clearance: This position does not require a Security Clearance.
Visa Sponsorship: Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program This position is not contingent upon program award
Shift: Not a Shift Worker (Singapore)