About this role
• Proud to have opened our doors in September 2015. • Located approximately one hour west of Harrah’s Cherokee Casino Resort in Murphy, NC. We’re about two hours from Knoxville, Chattanooga, and downtown Atlanta. • Distinguished by our seven-story Hotel Tower, offering 300 guest rooms and 27 deluxe rooms. • Made to entertain with 70 table games, including blackjack, roulette, craps, and 1,100 slot machines.
Harrah’s Cherokee Valley River Casino& Hotel Position Description POSITION TITLE: Cleaning Specialist DEPARTMENT: Engineering GRADE/FLSA STATUS: H7 – Non-Exempt BADGE TYPE/COLOR: Work Permit--Green REPORTS TO: Supervisor, EVS, DR Supervisor, EVS SUPERVISES: N/A JOB SUMMARY: Clean and maintain the appearance of the casino public areas and rest rooms JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Establish and endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
• Vacuum carpeted areas
• Clean ash urn
• Clean trash urns and ash trays
• Familiar with proper use of all cleaning equipment and chemicals
• Sweep and mop tile, brick and concrete areas
• Dust and polish furniture and equipment
• Responsible for cleaning public and employee restrooms on a daily basis
• Delight our guests with outstanding service
• Participative member of the team by volunteering and being involved in projects, committees, and task forces by providing input and suggestions
• Acknowledge and respond to customers immediately
• Knowledgeable of current promotional programs and events
• Proactive with incidents and issues ensuring resolution with employees
• Adhere to regulatory, departmental and company policies/procedures in an ethical manner
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MINIMUM QUALIFICATIONS:
• High school diploma or GED preferred
• Must demonstrate the following essential knowledge and skills: Ø Knowledge of floor machines and cleaning equipment
• Ability to handle multiple priorities in a fast-paced environment
• Neat, professional appearance with excellent personal hygiene
• Ability to work independently
• Documented teamwork behaviors and attitudes
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
• Must be physically mobile with reasonable accommodations
• Must be able to stoop, bend, reach, kneel, twist and grip items
• Must be able to push, pull and carry up to 50 pounds
• Must be able to maneuver to all areas of the casino and surrounding property
• Must be able to respond to visual and aural cues
• Must be able to read, write, speak and understand English
• Must be able to operate in mentally and physically stressful situations
• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smoke • Must be able to work a flexible schedule including weekends, evenings and holidays
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This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Valley River Casino & Hotel reserves the right to make changes in the above job description whenever necessary. 7.9.18