About this role
Hiring Company:
Boar's Head Provisions Co., Inc.
Overview: Key responsibilities include monitoring the manufacturing operations for regulatory and customer compliance. Providing guidance and/or support as it relates to quality concerns raised by internal colleagues and/or distributors. Following up on quality issues as they relate to inventory, as well as customer complaints received. Complete special projects as assigned by the FSQA Manager/Supervisor. Analyze product returns and products in inventory to identify trends in quality issues.
Job Description: Responsibilities:
• Conduct daily walkthrough of the distribution center and communicate any potential food safety/food quality and/or sanitation issues to the FSQA Manager and Department. Mgrs. • Prepare the Executive Kitchen for all Product Sensory Evaluations • Ensure correct products are ordered/picked for Product Slicing; coordinate weekly shipping of products to any plants, as needed. • Conduct Truck Audits daily and communicate non-conformances to Operations Mgmt./FSQA Mgr. • Follow up on customer complaints to ensure our current inventory isn’t compromised. • Verify that QCP records (e.g., Cooler records, Scale Verification records, etc.) are accurately completed and up to date. • Coordinate the communication process for when the product is either placed on hold/or released. • Perform sanitation inspections of warehouse & deli areas for cleanliness. • Prepare reports on inspection findings and incidents. • Collect, evaluate, and send samples to outside labs for product analysis. • Communicate with Distribution Center/Plants on Quality and Customer issues.
Qualifications:
• Must have a High School Diploma or GED Diploma plus additional specialized training in a food environment, verifying product quality. • Must have at least 3-5 years of progressive work experience. • Must possess a valid Driver’s License • Must be Serve Safe Certified or able to attend a course and successfully pass the certification exam. • Preferably HACCP trained or be able to attend a training course and successfully complete a training course. • Preferably Certified as an FSQA Technician or able to successfully complete a course by a certifying body (i.e., ASQ, etc.)
Physical Demands
• Must be able to lift overhead up to 30 pounds. • Must be able to stand and/or walk for extended periods of time. • Must possess sufficient senses to perform effective organoleptic evaluations (corrected sensory ability is acceptable). This includes visual (acuity and color differentiation), olfactory, gustatory, tactile, and auditory ability.
Work Environment
• Must be able to work in both warm and cold environments. • Must be able to work in a fast-paced warehouse environment and be capable of withstanding loud noises, fast-moving machinery, etc. • Travel required is less than 40% to attend training courses or other duties, as needed.
Location: New Castle, IN
Time Type: Full time
Department: FSQA