About this role
SDM Support (m/w/d) – Service Delivery Management (befristet) at Proact Deutschland GmbH. Location: Cologne or Nuremberg or Ense or Dortmund or Mainz or Ostrava or Bavaria or Hesse or Baden-Württemberg or Lower Saxony or Bremen or North Rhine-Westphalia or Rhineland-Palatinate or Berlin or Hamburg or Schleswig-Holstein or Saxony or Saarland or Brandenburg. Role: supporting managers, maintaining data, automating reports Requirements: Experience in IT service, administration or service coordination; basic ITSM/ITIL knowledge (preferred); ServiceNow and Microsoft Office (Excel, PowerPoint, Outlook) proficiency; interest in automation/process improvement; German and English proficiency. Category: Project and Program Management Seniority: Entry Level Tools: ServiceNow, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, ITIL Certifications: itil Commitment: Full Time, Temporary Workplace: Remote Languages: German, English