About this role
Client Services Analyst at ADIB Candidate Experience site. Location: Ras Al Khaimah or United Arab Emirates. Role: handling feedback, making calls, escalating complaints Requirements: Handle inbound complaint calls and follow-up outbound calls, deliver first-call resolution, escalate complex issues, work shifts and overtime, 0–2 years customer service experience, knowledge of banking policies, strong communication and problem-solving. UAE Nationals only. Category: Customer Service Seniority: No Prior Experience Required Commitment: Full Time Workplace: Onsite Languages: English