About this role
Qualitätsmanager Customer Success Team (m/w/d) at Solakon GmbH. Location: Germany. Role: monitoring quality, coaching staff, optimizing processes Requirements: Experience in customer support/CSM with quality management, coaching, KPIs and outsourcing; strong analytical skills; native-level German and very good English; proactive and process-oriented. Category: Customer Service Seniority: Entry Level Commitment: Full Time, Temporary Workplace: Remote Languages: German, English