About this role
Skills Coach - Product Support at Tracker. Location: Randburg, Gauteng, South Africa. Role: onboarding recruits, delivering training, coaching agents Requirements: Matric and 3 years contact centre experience (at least 18 months Tracker-specific). Training/coaching experience advantageous; assessor/moderator/facilitator and learning design accreditation advantageous. Proficient in Microsoft Office and Tracker System; strong customer service, sales, QA, analytical, and communication skills. Category: Human Resources Seniority: Mid Level Tools: Microsoft Office, Tracker System, e-Learning platform, iEvolve, ISO9001 Certifications: accredited assessor, moderator, facilitator, learning material design accreditation Commitment: Full Time Workplace: Onsite Languages: English