About this role
Quality Assurance & Insights Supervisor at Tracker. Location: Randburg or Johannesburg. Role: maintaining quality, supervising assessors, generating insights Requirements: Supervise QA team, maintain and improve QA processes and compliance, generate insights and reporting, 2+ years QA supervisory experience, 3+ years contact centre operations, data analytics and QA tools experience, Matric required; diploma advantageous. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English