About this role
Technical Account Manager at Firefly. Location: London or United Kingdom. Role: managing accounts, leading onboarding, building documentation Requirements: 4+ years in a technical customer-facing role; hands-on IaC experience (Terraform, Pulumi, CloudFormation, or Ansible); strong knowledge of cloud platforms (AWS, GCP, Azure), Kubernetes, CI/CD, and enterprise account management. Category: Customer Service Seniority: Mid Level Tools: Terraform, Pulumi, CloudFormation, Ansible, Cloudflare, AWS, GCP, Azure, Kubernetes, GitOps, CI/CD Commitment: Full Time Workplace: Remote Languages: English