About this role
Head of Support at OneStock. Location: Toulouse or Paris or London or Milan or United States. Role: leading team, designing coverage, owning slas Requirements: Experienced support leader to build and run a Follow-the-Sun support organization, manage ~12 engineers, own SLAs and operational metrics, recruit across time zones, and act as client-facing escalation point; fluent English required. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English